Quick answer: When you rent a storage unit with Storage Plus, we send a truck and a driver to you for up to two hours, free of charge. You load the truck, our driver brings everything to the Storage Plus location you chose, and you unload into your unit. Free pick-up covers Brooklyn, Queens and parts of Manhattan.
Moving things into storage in New York City is usually the hardest part: renting a van, finding parking, and driving across the borough. Our free pick-up service takes the truck and the driving off your list.
Who can use free pick-up?
Free pick-up is for Storage Plus customers moving their things into one of our four storage facilities. It works for homes, apartments and businesses alike. Some rules and exclusions apply, so call us at (718) 707-0888 before you book your move.
How does free pick-up work?
- Reserve your unit. Reserve online for free. No credit card or deposit is needed.
- Call to schedule your pick-up. Call (718) 707-0888, tell us your address and the day you want to move, and we’ll confirm the details.
- Load the truck. Our truck and driver arrive at your home or business. You, your friends or your movers load your things onto the truck.
- We drive it to storage. Our driver takes everything to the Storage Plus location you chose.
- Unload into your unit. You unload into your unit and lock it with your own lock and key.
What’s included, and what isn’t?
- Included: a truck and a driver for up to two hours, free of charge.
- Not included: loading and unloading. You supply the labor.
- Need a full moving crew? If you’d rather not lift anything, we can help you arrange a full moving service.
Which areas do you pick up from?
We pick up in Brooklyn, Queens and parts of Manhattan, and deliver to any of our four facilities:
- Storage Plus Greenpoint, 425 Greenpoint Avenue, Brooklyn
- Storage Plus East Williamsburg, 1053 Metropolitan Avenue, Brooklyn
- Storage Plus Long Island City, 3500 Review Avenue, Queens
- Storage Plus Jamaica, 165-08 Liberty Avenue, Queens
Not sure if your address is covered? Call us and we’ll tell you right away.
How do I make the most of the two hours?
- Pack everything before the truck arrives. Boxes taped and labeled, furniture taken apart, loose items bagged.
- Line up your helpers. Two or three people loading make a big difference.
- Book your building’s elevator. Many NYC buildings ask you to reserve the service elevator for moves.
- Put the heaviest things near the door. Load furniture and heavy boxes first, then fill in with lighter boxes.
- Stock up on supplies. Boxes, tape, bubble wrap, shrink wrap and mattress bags are available from our packing supplies page and at our locations.
Frequently asked questions
Is free pick-up really free?
Yes. The truck and driver are free for up to two hours when you move into a Storage Plus unit. Some rules and exclusions apply, so call us to confirm before your move.
Do I have to help load the truck?
Yes. Our driver drives the truck; you or your helpers do the loading and unloading. If you need people to do the lifting, we can help arrange a full moving service.
Can you pick up from my business?
Yes. Businesses storing inventory, equipment or files with us can use free pick-up too. See our business storage page for more.
How do I book?
Reserve your unit for free, then call (718) 707-0888 to schedule your pick-up. Our sales line is answered seven days a week.
