NY Storage

FAQs: Frequently Asked Questions

Our Storage Plus family is always here to help, below are some helpful tips for the most popular questions asked in storage. We want to point you in the right direction to help your move into storage be as smooth as possible!

Check out our  storage calculator in the size guide tab to help guide you in choosing the best space for you. Our storage specialists are also a phone call away at (718) 707-0888 or you can email us at sales@nystorage.com  and we guarantee we can have you set up right away!

At all our locations, we employ a robust 24-hour video security system to ensure the safety of your belongings. Additionally, our dedicated team of storage experts and warehouse staff regularly monitor the facility during operational hours, conducting thorough checks and patrols to maintain seamless operations and provide added peace of mind.

Whether you require short-term or long-term storage solutions, Storage Plus is your ideal destination! Enjoy flexible month-to-month rental agreements tailored to your needs. If you’re considering long-term storage, contact us today at (718) 707-0888 to inquire about exclusive promotions and see if you qualify.

Certainly! At all our locations, we offer a wide selection of moving supplies, including box bundles, locks, bubble wrap, tape, and more. Explore our ‘Retail’ tab for detailed information on available items and pricing.

The first payment must be cash or credit card. All major cards are accepted. After your first payment, you can sign up for autopay. You also have the option to pay by check, e-check, call in to pay with a credit card or pay online. Call us today for more details.

Here are our locations throughout the New York area specifically in Queens and Brooklyn. When you click on the location that fits your storage needs you can see their business hours, popular sizes, and promotions available.

All locations have push carts and dollies that help you move heavy or big items and make the transition into storage a breeze.

We can assist you by reserving a storage vehicle in either the Queens or Brooklyn to help you move into our storage to be convenient and easy.

Reach out to us immediately for guidance on your best solution to transport your things to our storage.

Certainly! Storage accounts can be opened under a business or personal account.

Food can not be stored and that includes pet food. 

We can help you! Call us today to find out more information in regards to our package acceptance services (select locations).

 We will be more than happy to explain how our pallet acceptance services work and for an additional fee we can even put your items into your unit during our facility hours. See our Locations

We can help you estimate or reserve the perfect unit for you today FREE of charge!